There’s something about Palm Springs that just gets it right, whether you’re looking for that quintessential mid-century charm, a relaxing desert retreat, or a bit of both. During my recent stay at The Cactai, I found all this and more in a charming boutique hotel that embraces the modern traveler’s desire for independence and style, while also nodding to the rich history of Palm Springs.

A warm digital welcome

The Cactai has a lovely pool and spa. Photo courtesy of The Cactai

When I arrived at The Cactai, I immediately noticed something different: no front desk. While this might catch some guests off guard, it’s a detail that adds to the hotel’s charm. There’s no awkward small talk or tedious check-in process. Instead, you’re welcomed by the essence of quiet luxury, a space designed for those who value their independence. While chatting with co-owner Joel Milne, he mentioned that most guests at The Cactai prefer this streamlined experience.

From the get-go, everything is at your fingertips. A quick scan of a QR code connects you to the hotel’s WiFi, and if you need anything, whether it’s restaurant recommendations or extra towels, you can simply text the Cactai Concierge. It’s an entirely digital experience, one that eliminates the hassle while still offering all the luxuries you expect from a high-end stay.

The look: mid-century meets modern romance

Pops of color can be found across the property. Photo courtesy of The Cactai

The aesthetic of The Cactai is pure Palm Springs. Warm pinks and sun-kissed yellows splash against its clean white exterior, while inside, you’re enveloped by a mid-century modern vibe that’s both fresh and familiar. It feels intentional, like a warm hug from the city’s architectural roots. Each room is bright and modern with clean lines, but there’s a romantic element that invites you to slow down. It’s perfect for couples, with cozy cabanas and even a hot tub for an intimate evening soak.

Signature details that set it apart

A heated Japanese toilet is a fantastic touch in the bathrooms. Photo courtesy of The Cactai

While The Cactai has a casual vibe, it also knows how to surprise its guests. I have to mention the mini bars — they’re not your average overpriced snacks and basic liquor. Instead, they feature well-curated wines at restaurant prices. It’s like having a little wine-tasting experience in your own room. I also loved the induction-based cooktops in the rooms. These are a lifesaver because they won’t burn your hand even if you touch them, and they won’t burn down the hotel either! It’s these thoughtful touches that make the experience at The Cactai feel truly special.

Then there’s the Japanese toilets — one in every room! If you’ve never had the luxury of using one, you’re in for a real treat. With heated seats and bidet options, it’s a little indulgence that elevates your stay, even if there’s a slight learning curve.

The AI experience: straight out of science fiction

The Cactai’s rooms come with full kitchens or kitchenettes

Remember Netflix’s Altered Carbon? Well, Joel certainly does. In fact, he drew inspiration from the show to incorporate AI into the hotel’s operations. The Cactai is on track to become one of the next AI-managed hotels in Palm Springs. By the end of the year, you’ll be able to check in, check out, and handle all your needs through an AI system that anticipates what you want before you even know it. And with only 12 rooms throughout the hotel, it still manages to feel personal, a perfect blend of technology and hospitality.

Poolside bliss and artful touches

The pool beckons guests and flamingo floaties. Photo courtesy of The Cactai

The pool at The Cactai is a must. The poolside misters are a thoughtful addition, especially on those scorching desert afternoons. It can cool the space down by at least 10 degrees, making it perfect for lounging all day with a crisp glass of white wine from your minibar. It’s these little luxuries that make The Cactai stand out.

I’m particularly intrigued with their upcoming art installations. The owners are still looking for local artists to showcase their work in the rooms, which will give each space its own unique personality. This emphasis on creativity and supporting local talent is yet another reason The Cactai feels like more than just a place to sleep — it’s really an experience.

Why you should stay at The Cactai

Gregory Douglass enjoys his bright, breezy room at The Cactai. Photo courtesy of Gregory Douglass

The Cactai combines the charm of Palm Springs’ mid-century heyday with the comforts of modern luxury. From the thoughtful design to the high-tech conveniences, this boutique hotel manages to make every guest feel special without overwhelming them with traditional hotel formalities. For those who value privacy, style, and a sense of ease during their travels, The Cactai delivers in spades.

I’m guessing it won’t be long before The Cactai catches on. In addition to everything I’ve mentioned, it just has that “viral” appeal with its bright, intentional design and romantic touches. Everything about the space is Instagram- and TikTok-ready, with a vibe that’s both trendy and timeless. Very demure, very cutesy.

Staying at independently-owned small boutique hotels like The Cactai allows you to immerse yourself in the local culture, with personal touches you won’t find at larger chains. It’s a reflection of Palm Springs itself — creative, stylish, and full of personality. Whether you’re visiting for a romantic getaway or just a quiet escape from the everyday grind, The Cactai should be at the top of your list.