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Hotel California: You can leave — but why would you want to?

Neil Mehta was impressed as soon as he walked onto the grounds of the Hotel California.

The Hotel California is consistently voted as one of the top hotels in not just Palm Springs, but the entire country. That’s just one of the reasons why Neil purchased the 14-room hotel in January 2019.

“It has a really nice intimacy to it,” Neil says. “There are a lot of different areas where you can get away and be by yourself. If you want to have a cup of coffee and stare at the mountains, you can do it in two or three different spots upstairs. But if you want to be surrounded by other guests, you can go to the pool.”

Originally built in 1942, the Hotel California is decorated with Spanish charm. It has a private courtyard, heated pool, spa, poolside cooling misters, fire pits, barbecue patio, and secluded outdoor cigar lounge.

At the same time Neil bought the Hotel California, he also purchased the Desert Riviera Hotel. As it turns out, both hotels once had the same owner.

“That great customer service culture was implemented at the Hotel California and Desert Riviera by the same owner long ago, and they’ve done a great job upholding that standard of service,” he says.

The Hotel California has a loyal following, with guests coming back year after year. Neil is looking forward to interacting with visitors, and is “extremely excited about the prospect of not only continuing the legacy of the prior owners, but also trying to find areas where we can improve and make guests feel even more like family,”

Neil has spent the last 10 years doing real estate development, and also owns a residential real estate company in Orange County. In 2014, he bought his first hotel in Newport Beach, and fell in love with the hospitality industry. Neil feels “lucky and blessed” to now own both the Hotel California and Desert Riviera, and is looking forward to getting settled in town.

“I am a big fan of the city of Palm Springs and of the culture that has always embraced diversity,” he says. “I’m excited to be part of it, to grow our business, and to provide positive experiences for guests.”

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Coyote Inn’s Chris and Barb Miller: From guests to owners

For years, the Coyote Inn was where Chris and Barb Miller would go when they needed an escape. Now, it’s home.

The Millers have owned the Coyote Inn since 2008. They fell in love with it as guests, when they would leave their donut business in Utah for a few days of relaxation in Palm Springs. It was “a grind,” Chris says, and when the opportunity to purchase the Coyote Inn came up, they jumped. “The previous owners were looking for a different lifestyle, and we were looking for something different,” Chris says.

Chris and Barb live on the property, and work seven days a week. They do everything and anything that needs to be done, and always have their “game faces on,” Chris says. They love forging relationships with guests, greeting new faces and welcoming back regulars.

“We meet a lot of interesting people,” Chris says. “When people find us, they’re hooked.”

Guests come from all over the world, and enjoy the peace and tranquility that comes along with a property that is adults only. They also love the saltwater pool and hot tub, which is good for the skin. Snowbirds flock to the Coyote Inn during the spring, and book for the next year before their visit is even over.

“People come here to relax,” Chris says. “Our location is ideal; you can walk downtown, but you’re far enough away where you can’t hear it. Some guests don’t even rent a car.”

There’s something about walking through the gate and entering the Coyote Inn’s courtyard that instantly puts guests at ease.

“Once people hit the fountain, they forget about everything,” Chris says. “It’s a great place to unwind.”

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The Inn at Palm Springs: It’s all about timing

Paul Kurdian and Sam McDermott started their married life off with a bang.

While they were dating, the couple imagined one day starting a business together, and the opportunity arrived on the morning after their wedding.

“On our way to Sunday brunch at my brother’s house, Paul received a call from a former client who had owned another hotel he sold for her,” Sam said. “She told Paul she was ready to retire completely and called to see if he could help with the sale of this hotel. We decided to purchase it ourselves, and nearly eight months later, we began our journey, and the rest is history!”

There were several things about the 18-room property in Palm Springs that appealed to Paul, a real estate broker with corporate experience in operations and management, and Sam, who has a background in strategy, marketing, and business development. The timing was “pretty remarkable,” Sam said, especially since she had once “flirted” with the idea of buying a hotel, and owning one was something Paul had always dreamed about.

“How this came about was surreal because we wanted to extend our life partnership in a new and exciting way,” Sam said. “Many newlyweds have children within their first year of marriage — we gave birth to a new business.”

The hotel was in need of some serious sprucing up, and Sam and Paul started by removing “anything old and outdated.” They replaced “everything that guests could see and touch,” and added conveniences like Qi wireless charging stations in every room. 

All of the carpeting was ripped out, new flooring was installed, and each room now has its own air conditioning and heating unit. The walls are covered with fresh paint, the rooms are filled with new furniture, beds, linens, and towels, and the pool is surrounded by colorful umbrellas and loungers. Perhaps the biggest change Sam and Paul made was giving the property a new name: The Inn at Palm Springs.

“Inn at Palm Springs is the very first property you see on your way into Palm Springs on Highway 111,” Sam said. “We like to tell people we are the Gateway to Palm Springs. When you visit, you’ll see a happy and colorful vibe throughout the property.”

The hotel is dog-friendly — Sam and Paul’s own pup, Gus, lives with them on-site — and able to host small groups for special occasions. 

“We’ve had several guests tell us they plan to come back with a group and take over the inn,” Sam said. “We find joy in helping our guests create great memories with their friends and family, and we look forward to hosting more intimate gatherings in the future.”

Because Paul and Sam have both traveled so extensively for work and fun, they came into this with a clear vision for their hotel: It had to be comfortable, clean, and private, a space where guests felt welcome the instant they stepped onto the property and left feeling they had a positive experience that was an excellent value. The effusive response they have received from patrons shows they accomplished what they set out to do.

“We’ve been very grateful for the wonderful guests who have stayed with us,” Sam said. “It is the positive feedback we receive from guests that keeps us motivated each day.”

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