The Santiago Resort celebrated its 20th anniversary by undergoing a complete transformation, but its mission remains the same — to provide guests with outstanding service in a serene environment.
The Santiago first opened its doors in the 1990s, and came under new ownership in March 2015, when three partners purchased the hotel and set out to “redefine what a premier gay resort can be,” general manager Kent Taylor said. All 23 rooms have been completely upgraded in the Modern Ranchero style, with custom-designed furniture, luxurious linens, Saltillo tile, and FLOR carpet.
Outside, guests can lounge around the pool, which is the largest of any of the men’s gay resorts in Palm Springs, make their way through the tranquil gardens, and stop by the 24-hour cantina with complimentary beverages and snacks. As the resort is swimsuit-optional, there is a large hedge surrounding it, ensuring privacy for all guests.
The staff goes out of its way to make sure guests are comfortable and feel welcome, and they enjoy getting to meet a variety of people. “We have world travelers who have so much to say and so many interesting stories to tell,” Kent said. “I love that every single day is different. One would think it is the same thing over and over, but it’s quite the opposite — every day is a new experience, a new challenge, and new faces.”