The pool surrounded by striped umbrellas and palm trees at Santiago Resort in Palm Springs, California

The Santiago Resort celebrated its 20th anniversary by undergoing a complete transformation, but its mission remains the same — to provide guests with outstanding service in a serene environment.

The Santiago first opened its doors in the 1990s, and came under new ownership in March 2015, when three partners purchased the hotel and set out to “redefine what a premier gay resort can be,” general manager Kent Taylor said. All 23 rooms have been completely upgraded in the Modern Ranchero style, with custom-designed furniture, luxurious linens, Saltillo tile, and FLOR carpet.

Outside, guests can lounge around the pool, which is the largest of any of the men’s gay resorts in Palm Springs, make their way through the tranquil gardens, and stop by the 24-hour cantina with complimentary beverages and snacks. As the resort is swimsuit-optional, there is a large hedge surrounding it, ensuring privacy for all guests.

The staff goes out of its way to make sure guests are comfortable and feel welcome, and they enjoy getting to meet a variety of people. “We have world travelers who have so much to say and so many interesting stories to tell,” Kent said. “I love that every single day is different. One would think it is the same thing over and over, but it’s quite the opposite — every day is a new experience, a new challenge, and new faces.”

Chaps Inn caters to the gay leather and bear communities

Chaps Inn caters to the gay leather and bear communities

The Chaps Inn offers comfort and relaxation in a secluded environment.

Stuart and Ian have owned the resort for almost 20 years, coming to Palm Springs from the UK.

“We had nothing to do with the hotel business at all, we just went straight in cold turkey,” Ian said. “We woke up one morning and thought, ‘Now what?’ It’s been a very good experience.”

The Chaps Inn is a 10-room clothing-optional gay resort, with a saltwater pool and spa. Most rooms have kitchens or kitchenettes, some have private patios, and the hotel is within walking distance of downtown Palm Springs. It caters to the leather and bear communities, and sees a lot of return guests.

“They always tell us what a wonderful time they’ve had, and that they will be back,” Ian said.

When they purchased the property, it was a straight resort and not clothing optional, but Stuart and Ian quickly picked up a client base through word of mouth. The couple enjoys getting to meet their new guests and greet return ones, and they don’t mind when the temperature soars.

“The weather is fabulous,” Ian said. “We’re both from England, so we absolutely love the heat.”